1. 1Front of ID
  2. 2Back of ID
  3. 3Selfie with ID

Let's start with the front of your ID

Great job! Now the back of your ID

Last step: a quick selfie with your ID

Take a clear photo of the front. It only takes about a minute, and you're one step closer to fast internet at home.

Same ID as before, just flip it over. Two quick steps left, and you're doing great!

Almost there! Hold your ID next to your face so we can see you both clearly. Then you're finished.

Yes! Whole ID, sharp and easy to read
Sample: front of a driver's license. Keep all four corners in the photo.
Yes! Whole ID, sharp and easy to read
Sample: back of a driver's license. Flip it over and keep all four corners in the photo.
Oops! Edges cut off
Oops! Blurry or glare
Yes! Face and ID both clear
Oops! ID is covering the face
  • 🪪
    Use your original, valid ID Make sure it's your real ID and that it hasn't expired.
  • ☀️
    Good light, sharp photo Find a bright spot, avoid glare, and keep your hands steady so every detail is easy to read.
  • 🤳
    Make sure your face and ID are clear Your face and the details on your ID should both be easy to see. Good lighting helps a lot!
  • 🙂
    Keep your face uncovered Hold the ID beside your face (near your chin or chest), not in front of it.
  • ✋
    Please don't edit your photos Your ID and your face must not be edited with Photoshop or any other editing app. The original photo is perfect as it is.
🎉

You've got this! Photos that follow these tips are usually approved faster, so you can get connected sooner.